Minibus Training and Safety Limited (‘the Company’) Terms and Conditions of Business

All prices are correct at the time of publishing but are subject to change without notice.

Course content may vary depending on the client’s needs or instructor’s recommendations. This is in the client’s interest and can be changed at any time by the instructor. The course start and test dates will be agreed on booking but the tuition times will be agreed between the pupil and the instructor.

Payment for any services supplied or arranged by the company are due for payment 14 days prior to the service commencing. Should a client require a formal invoice please request this on booking. No other refund of monies paid will be given unless 14 clear working days notice has been given. Any cheques returned to us unpaid will result in a £10 charge per cheque. Payments made by credit card will also accrue a 3% administration charge.

Test fees cannot be refunded. The Company cannot be held responsible for cancellation of a test due to unforeseen circumstances. Should you wish to change the dates of your course following payment this may incur a charge.

A valid driving licence must be presented at the start of your course. If you have any motor/convictions or disabilities it is vital that you inform us at the outset as this may affect your ability to take your course/test which could result in you being unable to recover your fee. Where an employer is booking a course or test it is the responsibility of the employer to ensure the pupil is suitable and licenced for the course/test.

It is the responsibility of the client to ensure all premises and equipment, including vehicles, used or supplied by the client for the purposes of training or test are insured and fit for purpose.

Any abusive, offensive or other such conduct will not be tolerated and the course may be terminated without notice.

The candidate is responsible for ensuring that they are available, as agreed, for the course times and any lateness may be deducted from their time.

In the event of a mechanical breakdown of the instructor’s vehicle or for any other reason that the instructor is unable to substitute another instructor for a specific course – rearrangement of the course may be necessary to an alternative suitable time for you.

If there was no availability at our designated hotel/guest house it may be necessary to arrange alternative accommodation. Prior notice of any such change would be given at the earliest opportunity and not later than the start of the course.

The instructor and/or Minibus Training and Safety has the right to withdraw the vehicle from any test if the pupil has not reached the required level to complete a test safely and competently. The instructor will give a full explanation of reasons for withdrawal.

In the event of the Company being unable to comply with its obligations by any cause beyond its reasonable control its obligations will be suspended for the period it is unable to do so.

No variation, amendment or modification to these terms will be permitted without written agreement from the Company.

The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance of the above shall be limited to the price paid for the course. This includes its liability in respect of the acts or omissions of its employees, agents and sub-contractors

You acknowledge that your client and candidates personal data will be held and processed by the Company in connection with the above.

Any comments should be sent, in writing, to The Manager, Minibus Training and Safety Limited, 11 Earls Hall Parade, Prince Avenue, Southend on Sea, Essex, SS2 6NW.

These terms and conditions are governed and construed in accordance with English Law.